Effective Date: September 05, 2024
At AppointFlow, we are committed to protecting the privacy of our users and customers. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services, including your use of the AppointFlow website and software. By using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect personal information directly from you when you register, subscribe, or use our services. This information may include:
• Name
• Email address
• Phone number
• Company name
• Payment information (collected and processed through third-party payment processors like Stripe)
Additionally, we may collect non-personal information, such as:
• Browser type
• Device type
• IP address
• Usage data related to how you interact with our platform
2. How We Use Your Information
We use the information we collect for the following purposes:
• To provide and improve our services, such as managing your subscription and offering appointment scheduling, website and funnel builders, marketing automation, and more.
• To communicate with you about your account, subscription details, and customer support.
• To process your payments through third-party payment processors (e.g., Stripe).
• To send marketing or promotional materials if you’ve opted in for such communication.
• To comply with legal obligations or resolve disputes.
3. Payment Information
AppointFlow uses Stripe as our third-party payment processor for handling all payment transactions. We do not store your payment information directly. Stripe collects your payment details, such as your credit card number, securely on our behalf. All Stripe transactions are subject to Stripe’s Privacy Policy.
4. Data Security
We take the security of your data seriously. All sensitive data, including payment information, is encrypted and transmitted securely using SSL. We also implement industry-standard practices to protect your information from unauthorized access or disclosure.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you cancel your subscription, we will retain certain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect usage data, improve your user experience, and analyze how our platform is used. You can manage your cookie preferences in your browser settings. However, disabling cookies may impact the functionality of our website and services.
7. Third-Party Services
Our platform may contain links to third-party websites or services, such as Stripe for payment processing. We are not responsible for the privacy practices or the content of these external sites. Please refer to their privacy policies for more information.
8. Marketing and Communications
With your consent, we may send you promotional emails or newsletters about our services, affiliate programs, and special offers. You can opt-out of these communications at any time by clicking the “unsubscribe” link in the email or by contacting us directly.
9. Your Rights
You have the right to access, update, or delete your personal information at any time. To request access to your personal data or make changes, please contact us via the details below. We will respond within a reasonable timeframe.
10. Children’s Privacy
AppointFlow is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware of any data collected from a child without parental consent, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you of significant changes.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
• Email: support@appointflow.app
By using AppointFlow, you agree to the collection and use of your information in accordance with this Privacy Policy.